A theoretical framework for understanding trust and distrust in internet voting

Abstract

Each and every case of success and failure in the implementation of internet voting is permeated by a common element: the concept of trust. Several researchers highlighted the relevance of creating trust for the successful implementation of technology [15] and, in particular, of internet voting [13]. But the concept itself is complex and challenging to define, for one fundamental reason: it is a concept of everyday social use that has been transposed to academia. When used in academic environments, the laxity of its definition [21] is problematic, because it leaves several relevant questions unanswered. Some of them are discussed briefly in this short paper, which aims to contribute to better understanding of the concept and its implications