Sirvi Autor "Dedovic, Stefan" järgi

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Cross-border digital public services in the European Union: a systematic literature review
(Inderscience, 2024-05-03) Dedovic, Stefan; Homburg, Vincent
The success of the European single market and advancements in digital technologies have increased the focus on cross-border digital public services. To date, most academic research on digital public services has been concentrated on national and local levels, with research on cross-border digital public services being scattered across various academic disciplines. In this paper, we provide a systematic literature review on cross-border digital public services. We conclude that current research on cross-border digital public services describes the symptoms of faltering coordination at the level of European policy making organisational change challenges and limited maturity with low levels of interoperability between public administrations in the EU. However, cross-border digital public services literature is undertheorised, and we suggest using multi-level governance theories, theories of organisational change, interoperability studies, and service development literature to guide future research into cross-border digital public services, through which European citizens and businesses can experience the impact of European integration policies.
Cross-Border Mobile Government Services: Exploring Business Model Dynamics in mGov4EU
(Springer Cham, 2024-11-14) Lampoltshammer, Thomas J.; Sellung, Rachelle; Dedovic, Stefan
The mGov4EU project represents an ambitious effort to revolutionise European mobile government services. It aims to develop an ecosystem that integrates state-of-the-art digital wallet approaches within the framework of eIDAS and SDG. This initiative is pivotal in fostering a seamless interface between citizens, businesses, and public administrations, enhancing the efficiency and user experience in accessing government services. Despite its potential, the mGov4EU project confronts many challenges, including legal compliance, technical interoperability, user acceptance, and the formulation of viable and sustainable business models. These challenges are particularly pronounced in the public sector, where traditional business strategies may not align seamlessly with innovative digital service models. This chapter focuses on examining the business model aspects of the mGov4EU project. It explores the strategies and priorities of the project’s partners, particularly in the context of sustaining and scaling the project outcomes within the European framework. It reflects on decisions, as well as challenges accordingly.
European Interoperability Landscape Report 2022
(Nordic Institute for Interoperability Solutions, 2022) Krimmer, Robert; Solvak, Mihkel; Alishani, Art; Dedovic, Stefan; Schmidt, Carsten; Castle, Salina
The delivery of cross-border digital public services largely depends on the ability of public administrations and businesses to transfer data across borders. Therefore, access to trusted, interoperable, and secure data-exchange solutions is essential for delivering cross-border services but is also crucial for establishing the Single Digital Gateway (SDG) and building a functioning European Digital Single Market (DSM). Numerous projects, alliances, and partnerships have been implemented to explore and develop different solutions that would support the creation of an interoperable future for Europe. Thus far, a clear understanding of cross-border data exchange initiatives is lacking, especially regarding roles, specifications, interdependencies, and technological differences between initiatives. This study report aims to start mapping European cross-border data-exchange solutions and initiatives, analyse the status of adoption, and investigate different aspects of these initiatives pertaining to legal, commercial, and technical specifications. Also, the report discusses the future outlook of European cross-border digital public services. Findings from this study could provide valuable insights for policymakers, solution owners, and service providers as it informs them about the interoperability, extensibility, and sustainability of European cross-border data exchange initiatives and projects.
Sustainability and Governance of the mGov4EU Project
(Springer Cham, 2024-11-14) Schmidt, Carsten; Dedovic, Stefan
Sustainability and governance of the mGov4EU project are critical for its long-term success, particularly in transforming public services and streamlining administrative processes. The mGov4EU project, aiming to design user-centric solutions and enhance cross-border digital public services, places sustainability and governance at the forefront. This involves meticulous outcomes analysis, focusing on pilots and architecture, considering legal frameworks, stakeholder involvement, financial models, and developmental status. The exploration of cross-border mobile government factors reveals consistent determinants across various typologies, encompassing technology, innovation, public officials, citizens, organi-sations, institutions, public sector context, and broader environmental factors. The multifaceted influences on digital governance initiatives underscore the complex nature of the mGov4EU project. This chapter delves into the piloting impact assessment, analysing design and execution phases. The assessment is crucial for shaping a sustainability plan, recognising core results requiring sustained focus, and identifying areas for improvement. The GOFA model (Governance, Operations, Finance, and Architecture) and Objectives and Key Results (OKR) methodology are applied for a detailed analysis of project outcomes, ensuring a thorough understanding of challenges and requirements for long-term success. The goal is to establish a robust foundation for sustainability and governance, introducing the GOFA model and OKR analysis to navigate the complex landscape of mGov4EU outcomes. The integrated approach ensures a thorough understanding of challenges and requirements essential for long-term success. Challenges across pilots and architecture are addressed, focusing on stakeholder involvement, take-up, flexibility, and continuity. Co-creation principles are integrated into different project stages, fostering collaboration and engagement with various stakeholders. A transdisciplinary context is integrated into the impact assessment, and the GOFA model is employed for sustainability and governance. The co-creation principle is a recurring theme, engaging stakeholders in ongoing project development and execution. In general, the mGov4EU project, emphasising sustainability and governance, presents a holistic approach to address the complexities of cross-border digital public services, ensuring long-term success and impactful outcomes.