Browsing by Author "Dedovic, Stefan"
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Item Cross-border digital public services in the European Union: a systematic literature review(Inderscience, 2024-05-03) Dedovic, Stefan; Homburg, VincentThe success of the European single market and advancements in digital technologies have increased the focus on cross-border digital public services. To date, most academic research on digital public services has been concentrated on national and local levels, with research on cross-border digital public services being scattered across various academic disciplines. In this paper, we provide a systematic literature review on cross-border digital public services. We conclude that current research on cross-border digital public services describes the symptoms of faltering coordination at the level of European policy making organisational change challenges and limited maturity with low levels of interoperability between public administrations in the EU. However, cross-border digital public services literature is undertheorised, and we suggest using multi-level governance theories, theories of organisational change, interoperability studies, and service development literature to guide future research into cross-border digital public services, through which European citizens and businesses can experience the impact of European integration policies.Item European Interoperability Landscape Report 2022(Nordic Institute for Interoperability Solutions, 2022) Krimmer, Robert; Solvak, Mihkel; Alishani, Art; Dedovic, Stefan; Schmidt, Carsten; Castle, SalinaThe delivery of cross-border digital public services largely depends on the ability of public administrations and businesses to transfer data across borders. Therefore, access to trusted, interoperable, and secure data-exchange solutions is essential for delivering cross-border services but is also crucial for establishing the Single Digital Gateway (SDG) and building a functioning European Digital Single Market (DSM). Numerous projects, alliances, and partnerships have been implemented to explore and develop different solutions that would support the creation of an interoperable future for Europe. Thus far, a clear understanding of cross-border data exchange initiatives is lacking, especially regarding roles, specifications, interdependencies, and technological differences between initiatives. This study report aims to start mapping European cross-border data-exchange solutions and initiatives, analyse the status of adoption, and investigate different aspects of these initiatives pertaining to legal, commercial, and technical specifications. Also, the report discusses the future outlook of European cross-border digital public services. Findings from this study could provide valuable insights for policymakers, solution owners, and service providers as it informs them about the interoperability, extensibility, and sustainability of European cross-border data exchange initiatives and projects.